How To Reset Amazon Alexa: A Quick And Easy Guide

If you’re experiencing issues with your Amazon Alexa or simply want to start anew, resetting it is straightforward. Here’s a step-by-step guide on how to reset Amazon Alexa.

First, find the reset button on your device. On first and second generation Amazon Echo devices, the reset button is located at the base of the device, underneath the ring. The reset button can be found on the bottom for third generation Echo and Echo Dot devices.

Using a paperclip or another small tool, press and hold the reset button for about 5 seconds until the light on your Alexa turns orange. This indicates that your device is now in setup mode. From there, simply follow the on-screen instructions to complete the setup process.

Resetting your Amazon Alexa will erase all previously stored data and settings. However, this can often be a solution to fixing issues with your device and getting it back to working order.

How To Reset Amazon Alexa

If you’re experiencing issues with your Amazon Alexa, you may need to reset it. You may need to reset your device for various reasons, including connectivity problems, software glitches, or if you’re having trouble setting it up.

Fortunately, resetting your Amazon Alexa is a simple process. Follow these steps to get started:

1. Locate the reset button: Your Amazon Alexa device will have a reset button on the bottom. The location of the reset button may vary depending on the model of your Alexa device.

2. Press and hold the reset button: Use a paperclip or small object to press and hold the reset button for approximately five seconds. You’ll know the reset process has begun when the light on your Alexa device turns orange.

3. Wait for Alexa to reset: Your device will take a few moments to reset. Once the light on your device turns blue, it has completed the reset process. If your Alexa device does not turn blue, try resetting it again.

4. Reconnect to the Wi-Fi network: Once you’ve reset your Amazon Alexa, you must reconnect it to your Wi-Fi network. Follow the on-screen prompts to reconnect your device to your Wi-Fi network.

5. Re-register your device: After reconnected to your Wi-Fi network, you’ll need to re-register your device with your Amazon account. Simply log in to your Amazon account and follow the on-screen prompts to re-register your device.

By following these simple steps, you can easily reset your Amazon Alexa. However, if you’re still experiencing issues with your device after resetting it, you may need to contact customer support for further assistance.

Knowing how to reset your Amazon Alexa can help you quickly resolve any issues with your device. In addition, always keep your Alexa device up-to-date with the latest software updates to prevent future issues.

Option 1: Soft Reset

A soft reset can often solve the issue if your Amazon Alexa is unresponsive or acting strangely. A soft reset will not erase your settings or personal data, but will simply restart the device. Here’s how to reset Amazon Alexa using a soft reset:

1. Unplug your Amazon Alexa device from the power source.

2. Wait for 30 seconds.

3. Plug the device back into the power source. 

4. Wait for the device to start up again. The light ring will turn blue and then orange as the device resets.

If your Amazon Alexa device still isn’t working properly after a soft reset, you may need to try a hard reset. However, a hard reset will erase your settings and personal data, so this should only be done as a last resort. We’ll cover how to perform a hard reset in the next section.

It’s important to keep your Amazon Alexa device updated with the latest software version to prevent any glitches or bugs from occurring. You can check for updates by opening the Alexa app on your smartphone and navigating to Settings > Device Settings > [Your Device] > About. You’ll see an option to update the software if an update is available. 

By following these steps, you should be able to reset Amazon Alexa and have it working again in no time. Remember, if a soft reset doesn’t solve the problem, a hard reset may be necessary but should only be done if all other options have been exhausted.

Option 2: Hard Reset

If the first option of resetting Amazon Alexa (soft reset) does not work, you can try the second option, which is a hard reset. This option is more drastic since it will delete all your settings and personal data, including Alexa voice commands, call history, and all installed skills. Make sure to note down your important Alexa passwords and configure them again after the reset process.

Here are the steps you can follow to perform a hard reset on your Amazon Alexa:

1. Unplug your Alexa device from the power source and wait for at least five seconds.

2. Press and hold the Action button on your Alexa device. Depending on your device model, you will find this button on the top or bottom of your Alexa device.

3. Push your device into the power source while holding the Action button.

4. Hold the Action button until the light ring turns orange, and then blue.

5. Release the Action button, and wait for the light ring to turn off and turn on again. This may take a few minutes, so be patient.

6. Once the light ring turns on again, your Alexa device should be reset to the factory default settings.

It is important to note that a hard reset will erase all the settings and personal data from your Alexa device. This includes Wi-Fi network settings, registered Alexa devices, and other related information. Therefore, it is recommended to perform a hard reset only when the soft reset option did not work. In addition, make sure to remember your Wi-Fi network password and any other configuration settings before you reset your Alexa device.

In conclusion, a hard reset could be the last option if a simple power cycle did not fix the issue with your Alexa device. However, it is highly recommended that you try the first option, a soft reset, before proceeding with a hard reset.


Resetting your Amazon Alexa can solve various issues, such as unresponsiveness, connectivity problems, and glitches. With the simple steps outlined in this article, you now know how to reset your Amazon Alexa quickly and easily.

Whether you reset through the Alexa app or physical button, the process is straightforward and will not take much time. However, remember to be patient while waiting for the device to restart and avoid interrupting the reset process.

While resetting your Amazon Alexa can be a useful troubleshooting technique, it’s always a good idea to regularly maintain your device to prevent issues from occurring in the first place. You can do this by checking for software updates, cleaning the device, and ensuring it’s connected to a stable network.

By taking these steps, you can help ensure your Amazon Alexa performs optimally and continues to provide you with a seamless voice assistant experience. So, the next time you encounter issues with your device, try resetting it following the steps outlined in this article, and you’ll be back to enjoying all the features of your Amazon Alexa in no time!